Terms & Conditions

Delivery Status

Please consider your order delivered on the day you requested. If we have any difficulties with your order we will contact you by telephone and/or email.


Floral Delivery Times

Deliveries will be made during normal business hours 9am to 6pm.


Incorrect Address or Re-Delivery

When the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return.


Cancellation Policy

If your floral bouquet or specialty gift is already out for delivery or already delivered, we are unable to cancel your order. If your order is to be delivered today and you would like to cancel your order, please contact us immediately to check the status of the order.